My mom always says that we were born with two ears and one mouth for a reason. We need to listen twice as much as what we talk. She often says we need to listen better and we will become better communicators. Better listening skills can so easily be developed just by concentrating on listening and understanding what the other person is trying to say. She also says that we need to put ourselves in their shows and we may understand the situation a lot better.
By confirming our understanding of what the other person has said is a good way to make sure that we fully understand what they are saying.
Another technique that my parents have taught me early on in life is to look the person that you are communicating with in the eyes. Often people don’t look you in the eyes when they talk to you.
In our Western culture it shows that you are interested in what they are saying when you make and keep eye contact with them while having a conversation.
Eyes that look away often indicate someone that cant be trusted or someone that may be lying to you. I have learned to use these non-verbal cues to help me communicate better as well as being a better judge of character.
I find that speaking from the heart and coming from a position of honesty and integrity works the best wehn communicating with others. I try to do this when I speak to groups, no matter the size, and to make eye contact with people in the audience – it also makes you more approachable too.